As soon as we recieve your order we will send you an Order Pack.
In your order pack you will find,
A secure resealable bag for your loved ones ashes.
A ring sizer if you have ordered a ring.
An order form with all the details of your order.
(Please check this carefully and sign to confirm that you are happy with the order.
We cannot issue refunds or make any changes once jewellery has begun to be created).
A pre-paid padded envelope for you to return your loved ones ashes to us.
Thank you for entrusting Precious JEM to create your memorial jewellery.